We offer a 30-day money back refund policy.
While we are 100% confident you will love all of our products, if the unlikely event happens and you don't love it we will of course accept returns and issue a refund within the first 30-days. The only thing we will require is you to ship the product back to us.
321 Woodland Lane Unit 4.
Oconomowoc, WI 53066
If any of our products do not meet our standards and have a manufacturing defect within the first 30-days, we ask that you send us a picture to firstname.lastname@example.org and we will respond to you within 1 business day. If there is a manufacturing defect we will send you a replacement product on us - shipping included.
VolliBands and the Junior Training Systems are made from high quality 100% natural latex, but like all things rubber they will eventually break down. Still waiting for the next greatest stretch material to be developed! Always treat our products as a tool and not as a toy. Meaning, check before each use to ensure there are no cracks or tears. Ensure the silver clip is not placed at eye/head level. The last thing we want to hear is a band snapped and caused damage to your lovely faces.
All recommended exercises from VolliBands and Reid's-Workouts will never require you to stretch the band to the other side of the room. So please do not test the limits of how far you can stretch is, that is our job. Do not stretch the band more than one-to-two feet its original length.
Quick tips to extend the life of the products include not leaving it out baking in the sun, storing is in the bag it comes with, and not scrapping it along rough floors or surfaces.
While we are not worried about 99% of you using the products effectively and safely, we have to speak to the 1% of you. Although, thinking about it, the people reading this probably are the 99% so be good models for us and spread the word if someone is being reckless. If you ever have any questions, please reach out to us at any time.